ALL YOU NEED TO KNOW ABOUT INSURANCE – Smart Strata | Body Corporate Management
ALL YOU NEED TO KNOW ABOUT INSURANCE
Major weather events across Queensland in recent years have brought the topic of body corporate insurance into sharper focus.
For many owners of a property, or for those who live in a community titles scheme (CTS), knowing who is responsible for insurance can be confusing.
So, it’s important to understand the insurance responsibilities of an owner or tenant and that of the body corporate.
There are several different types of insurance policies a body corporate must take out to fulfil its legal obligations under the Body Corporate and Community Management Act 1997.
The body corporate must take out insurance to cover damage caused, in certain circumstances, to the common property or body corporate assets as well as public liability insurance.
Common property includes land and structures jointly owned and maintained by the body corporate.
This may include:
- shared walkways, pools, and gyms.
- lifts and shared gardens.
- shared car parking areas.
Body corporate assets are items owned by the body corporate, and include, but are not limited to fixed assets such as built-in BBQs and outdoor structures and movable assets which include gym equipment, gardening tools, and billiard tables.
Public liability insurance protects the body corporate against claims for injury, death, or property damage occurring on common property or involving body corporate assets.
Examples of incidents covered include:
- a resident or visitor tripping over unsecured gym equipment in a common area.
- a falling tree from common property damaging a parked vehicle.
- a slip-and-fall incident in a shared pool or stairwell.
The minimum policy coverage must be for at least $10 million for a single event and $10 million in a single period of insurance.
Building insurance
Building insurance covers the physical structure of a building including permanent fixtures, fittings and improvements.
It will typically cover structural elements such as walls, ceilings, floors, windows, doors, and roofing and would also include bathroom fixtures (e.g., toilets, showers, basins, and sinks), fixed tiling and built-in kitchen fixtures (e.g. cooktops, ovens, benchtops, and built-in cupboards.
However, it does not cover personal belongings, removable fixtures, or general maintenance.
The survey plan your scheme is registered under will determine who is responsible for building insurance.
The two most common types of survey plan are:
- building format.
- standard format.
If you are unsure about which survey plan you are under, contact Titles Queensland to get a copy of your survey plan.
Under a building format plan, the body corporate must insure each building that contains an owner’s lot (e.g. a unit or apartment) for full replacement value.
Under a standard format plan where there are common walls, the body corporate must insure each building that shares a wall with another building for full replacement value.
Alternatively, under a standard format plan that has freestanding lots (not sharing a wall), each lot owner is responsible for their own building insurance.
Voluntary insurance scheme for freestanding standard format plans
Because the body corporate is not obliged to take out insurance of buildings in a standard format plan where the buildings do not share a common wall, a voluntary insurance scheme can be set up as an option for owners to participate.
If you’re part of a voluntary insurance scheme, your contribution will depend on:
- the value of your building compared to the total replacement value of all buildings insured; and
- the activities on your lot that affect overall risk (for example, storing flammable items or running short-term rentals).
If you wish to take part in a voluntary insurance scheme, you must tell the body corporate the full replacement value of the building to be insured.
You must also comply with any requirements in line with the body corporate’s decision to setup the voluntary insurance scheme and comply with the insurance policy.
Contents insurance
Separate from the responsibility for insuring the structural elements of a property and permanent fixtures, it’s an owner or tenant’s responsibility to cover contents and removable fixtures.
Among the items an owner or occupier should consider insuring which are not covered by body corporate insurance are:
- temporary wall, floor and ceiling coverings, including carpets.
- fixtures that can be removed by a lessee or tenant at the end of a lease or tenancy, such as installed retail shelving, display cases, desks, light fittings, and temporary security devices.
- mobile or fixed air conditioning units for only their lot.
- curtains, blinds, or other internal window coverings.
- mobile dishwashers, clothes dryers or other electrical or gas appliances that are not wired or plumbed in.
Insuring to the full replacement value
Insuring for full replacement value means the property or items must be sufficiently insured to cover costs to restore (or replace) to an as-new condition.
This includes the costs to reinstate or replace the insured buildings, including but not limited to removal of debris, cleaning costs, planning and professional fees.
The insurance policies for the building/s, common property and body corporate assets mustprovide for restoring the property to its full replacement value.
In addition, insuring to the full replacement value means insuring for damage as well.
If the body corporate is responsible for insuring buildings in the scheme, it must have the buildings re-valued at least every five years for full replacement costs.
Each owner pays a share towards the cost of a valuation which is proportionate to their share of the building insurance premium.
Under a voluntary insurance scheme, the lot owner must obtain an independent valuation from a quantity surveyor or registered valuer stating the full replacement value of their building.
What is defined as damage for insurance purposes?
The body corporate must take out insurance for damage from storms, earthquakes, fire, lightning, water, glass breakage, damage from impact (e.g. fallen trees), malicious acts, and riots.
This includes water damage from burst pipes or leaks, vandalism, hail, and smoke damage.
The body corporate must be insured for damage from water which may include floods or flooding.
You will need to check whether flood damage is included in your policy and if not, you will have to ask for it to be added if required.
To add flood cover to the body corporate’s building insurance, you need to ask the committee to include it in the next annual insurance policy.
If it is a restricted issue for the committee, it can be decided by ordinary resolution at a general meeting.
If the committee will not consider your request, you can source an alternative insurance policy which includes flood cover and propose a motion at the next general meeting where annual insurance is considered.
Raising insurance premiums
Insurance premiums are raised through leviescollected annually from each lot owner and paid into the body corporate’s administrative fund.
If your scheme is registered under a building format or volumetric format plan, your share of the building insurance premium is based on the interest schedule lot entitlements.
You can find your lot entitlements in your community management statement (CMS). If you don’t have a copy, you can contact Titles Queensland to get one.
Lot entitlements and the impact on insurance levies
Lot entitlements represent a lot owners proportional share or ownership in a body corporate and influences their share of costs.
In a community titles scheme, owners contribute to different types of body corporate insurance costs based on their lot entitlements. There are two types of lot entitlements, and each affect how insurance costs are shared:
Interest schedule lot entitlements
Interest schedule lot entitlements determine how much an owner contributes to insurance for common property and body corporate assets (such as the building structure, shared facilities, and other insured assets).
If a lot has a higher interest schedule lot entitlement, the owner will pay a larger share of these insurance costs.
Contribution schedule lot entitlements
Contribution schedule lot entitlements determine how owners share the costs of general body corporate expenses, including public risk insurance (which covers liability for injuries or damage occurring on common property).
If a lot has a higher contribution schedule lot entitlement, the owner will pay a larger share of these costs.
Sharing the costs for insurance premiums
As outlined above, the interest schedule lot entitlements and contribution schedule lot entitlements influence each owner’s share of insurance costs.
If your scheme is registered under a building format or volumetric format plan, your share of the building insurance premium is based on the interest schedule lot entitlements.
You can find your lot entitlements in your CMS. If you don’t have a copy, you can contact Titles Queensland to get one.
To calculate your contribution, look for the number that corresponds to your lot in the interest column.
In the following example, lot 3 has an interest schedule lot entitlement of 1. The total entitlements are 10. This means lot 3 will contribute 1/10 of the total building insurance costs (i.e. if the building premium was $100, lot 3 will contribute $10).
Lot 5 has an interest schedule lot entitlement of 3. The total entitlements are 10. This means lot 5 will contribute 3/10 of the total building insurance costs (i.e. if the building premium was $100, lot 5 will contribute $30).
SCHEDULE A – SCHEDULE OF LOT ENTITLEMENTS
| Lot on Plan | Contribution | Interest |
| Lot 1 on Plan ABC | 2 | 2 |
| Lot 2 on Plan ABC | 2 | 2 |
| Lot 3 on Plan ABC | 1 | 1 |
| Lot 4 on Plan ABC | 2 | 2 |
| Lot 5 on Plan ABC | 3 | 3 |
| TOTAL | 10 | 10 |
If your lot shares a common wall with another lot and is registered under a standard format plan of subdivision, your share of the insurance premium relates to the cost of reinstating buildings on your lot.
The impact of improvements to a lot on the insurance premium
If an improvement to your lot causes the body corporate’s insurance premium to increase, you may be responsible for covering the additional cost. This also applies to upgrades on common property where you have exclusive use.
You must tell the body corporate (so the insurer can be notified) as soon as possible after making any improvements, including details of the changes and their cost. If you fail to do so, or if your improvement is unauthorised, you may be liable for any repair or replacement costs that are not covered by insurance.
For example, if you install a new pergola over your patio and it is later damaged in a storm, but you didn’t notify the body corporate, the insurer may refuse to cover the repair costs, leaving you to pay out of pocket.
Other situations where a body corporate can pass an increase in insurance premiums onto a particular lot owner.
The body corporate can ask a lot owner to pay an increased share of the insurance premium if:
- The lot has higher-quality fittings and fixtures than other lots, affecting the premium.
Example: A penthouse owner upgrades their unit with brass taps, chandeliers, and floor-to-ceiling glass walls. These improvements increase the insured value of the building, leading to a higher premium, which the owner may be required to contribute to.
- Improvements have been made to common property that specifically benefit the lot and result in higher insurance costs.
Example: A lot owner gets permission to build a private, lockable storage unit within the building’s shared basement garage. This addition increases the insured value and may affect fire safety regulations, leading to a higher insurance premium. The owner could be required to pay for the additional cost.
- The use of the lot increases risk, resulting in a higher insurance premium.
Example: A lot owner operates a home business that involves storing flammable chemicals e.g. nail salon. Because this may increase the risk of fire, the body corporate’s insurance provider raises the premium. The owner may be required to cover the additional cost.
If this is the case the body corporate may need to seek information from the insurer and make adjustments to your premium that reasonably reflects any increase in the overall premium.
Committee approval of insurance policies
The committee has the authority to approve insurance expenses and exceed its spending limit if necessary to obtain or renew an insurance policy, provided that such spending is not a restricted issue for the committee (section 172 of the Standard Module).
Insurance excess
The responsibility for paying the insurance excess depends on the circumstances of the claim.
For example, if a lot is damaged due to an issue originating within that lot (e.g. a water leak from a pipe in an internal wall), the lot owner would typically pay the excess.
If the damage occurred due to something that was a generally a body corporate responsibility to maintain, for example, a water leak in a common property pipe, it would generally be reasonable for the body corporate to cover the excess.
As a general guide:
- if only one lot is affected – the lot owner is usually responsible for the excess, unless the body corporate determines it would be unreasonable
- if two or more lots are affected – the body corporate typically pays the excess, unless it decides that is it reasonable for one or more lot owners to contribute a portion or the whole amount
- if damage affects one or more lots and common property – the body corporate generally pays the excess, unless it determines that certain lot owners should contribute.
An example where the body corporate might find it reasonable to pay the insurance excess would be where a water leak in a pipe located inside in a boundary structure, making it a body corporate responsibility to maintain, causes damage to a single lot. Because it is considered a common property pipe that has caused damage to the lot, the body corporate may decide to pay the excess.
Read Common Ground Issue 44 for more information on insurance excess including case studies.
Insurance claims
The legislation is silent on who can make a claim. The policy is in the name of the body corporate so it may be possible for members of the body corporate (lot owners) to make a claim individually. However, owners should at least check with the body corporate first because any claim may cause the cost of insurance to rise and the body corporate may choose to pay the costs of the repairs if it is cheaper than the premium rise. Check your insurance policy and talk to the provider about who can make a claim in your body corporate.
Disclosure of insurance commissions
Any commission a body corporate manager receives for an insurance policy must be disclosed at the annual general meeting. This information must be attached to the meeting notice or the proposed administrative fund budget to ensure transparency and awareness among all members regarding any financial benefits linked to the insurance policy.
A commission or benefit must also be disclosed before the body corporate decides to take out the policy.
The body corporate must also provide details about the policy, including the coverage amount, type of insurance, premium cost, excess payable, and policy expiry date.
Additionally, disclosure of the name of the insurer and any brokers or intermediaries involved is required.
Insurance in a duplex
If your duplex is registered under a building format plan or shares a common wall with the lot next door, the body corporate is legally required to have insurance for body corporate assets, common property, public risk, and any building that contains a lot. If one owner refuses to contribute to the insurance costs, they are not fulfilling their legal obligation to the body corporate.
Adjudicators have previously ordered, in cases such as Lincoln [2017] QBCCMCmr 587, where a lot owner who failed to pay their share of body corporate insurance, to pay their portion. If this happens, you may need to apply for dispute resolution, if your attempts of trying to resolve the issue have failed.
More information about body corporate insurance can be found on our website.
If you would like further information or have a question about this article, please contact the Office of the Commissioner for Body Corporate and Community Management by phone on 1800 060 119 or by submitting an online enquiry at ASK A BODY CORPOATE QUESTION.
Article contributed by the Commissioner for Body Corporate and Community Management